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I Go Get Eyeballs
Jun. 8th, 2007 04:36 pmCan not stand the messed up sight that comes from having two right eyes.
It's literally been a headache.
My last optometrist is great - unfortunately the excessive incompetence of the rest of the staff, and a complete lack of organization will keep me from going to them again. That the problem exists at a corporate level was obvious when Deb had similar problems - delays, nobody knows anything, nobody calls when the lenses come in, and so on - at their branch near us. I had mild problems with the front room staff before, but the last time it was a mess. Not to mention the quality of the lenses has been terrible (which is more a function of Bausch & Lomb than Eyeland, but hey. It just doesn't help.)
So, Lenscrafters it is, solely because:
1) Unlike a local chain I had never been to, they didn't tell me the quickest appointment was mid-July. Seriously, if you're that backlogged hire another optometrist or shift someone from one of the 19 other stores in the area. Somebody's got to be sitting around doing nothing while these guys are maxed out.
2) Unlike a local mom n' pop shop I had never been to, they answered the phone.
There is a Pearle or whatever at the mall, and I would have tried them if Lenscrafters didn't have anything for tomorrow. Which they don't. They have something for an 1 3/4 hours from now.
Hey, maybe I'll be able to see tonight...
It's literally been a headache.
My last optometrist is great - unfortunately the excessive incompetence of the rest of the staff, and a complete lack of organization will keep me from going to them again. That the problem exists at a corporate level was obvious when Deb had similar problems - delays, nobody knows anything, nobody calls when the lenses come in, and so on - at their branch near us. I had mild problems with the front room staff before, but the last time it was a mess. Not to mention the quality of the lenses has been terrible (which is more a function of Bausch & Lomb than Eyeland, but hey. It just doesn't help.)
So, Lenscrafters it is, solely because:
1) Unlike a local chain I had never been to, they didn't tell me the quickest appointment was mid-July. Seriously, if you're that backlogged hire another optometrist or shift someone from one of the 19 other stores in the area. Somebody's got to be sitting around doing nothing while these guys are maxed out.
2) Unlike a local mom n' pop shop I had never been to, they answered the phone.
There is a Pearle or whatever at the mall, and I would have tried them if Lenscrafters didn't have anything for tomorrow. Which they don't. They have something for an 1 3/4 hours from now.
Hey, maybe I'll be able to see tonight...
